News and Blog
November 2009

Mini Users’ Groups – Maximum Feedback

Earlier this month, Escape Project Manager Kathy Carlson and I conducted mini users’ groups in Trinity County and in Tehama County. This represents two COEs and 34 districts that have gone live this year on Escape Online 5, most of them in July.

We got some excellent feedback. Many people expressed how much they love having so many more reports than previously, and how great it is to have the ability to run the reports themselves, as opposed to the COE doing it for them. One Tehama district user said her Board was really pleased with the new system’s reports.

We also took lots of questions and showed people how to do things in different ways. All in all, I have to say I am very impressed with these users. For being live only four months, the kinds of questions they asked were pretty stunning. They have really dug in and learned the software, and they want to get more out of it.

Some people said it was a good thing we did not visit in July or August, because those first two months were pretty hard. I replied, “Yes, these projects are hard! Switching out your entire business system and learning a brand new one is quite a task.” But again, the fact that they are so productive at this point is quite a feat. So kudos to all of you users in these counties!

They also asked for numerous small enhancements and, in one case, a variation of an existing report. Tehama had a printing problem on the paycheck, which we have already fixed. We are putting the other ideas into our Change Requests process and scheduling them for upcoming versions. Someone asked for an export of our HR data to go into their student system for CALPADS reporting. We are investigating that.


Trinity COE


Tehama COE

Working with these smaller COEs/districts has been, and continues to be, a real pleasure. They seem to appreciate our software and our support, and that we are listening to them. We really respect their school business knowledge and work ethic. Each person has a lot more hats to wear than at larger organizations.

I look forward to doing the same with more of our small COE/district groups, not to mention seeing all of them sometime soon as well.

Friday Feature - Finding Employees

Probably the most common search in HR/Payroll is for an employee. Whether you are entering leave transactions, assigning positions or searching for benefits, Escape Online has a handy dandy way of finding an individual. It is the employee Id field.

Check it out! This field allows you to enter an employee’s last name! Anywhere that you can enter employee Id, you can also enter last name and use the lookup to find the employee Id. Just enter the first two characters of the employee’s last name and use the lookup. Voila! When you select the employee, the employee Id is entered automatically.

Friday Feature - Previous/Next

On occasion, I am superstitious. So, since it is Friday the 13th, I thought I should write a tip about moving through records quickly, because you don’t want to stay in any one place too long. It could be unlucky!

You probably already know that at the top of every form there are the Previous/Next buttons, but did you know that they use the same Escape Keys as they did in Escape Classic? So if you are an old Classic user, you can still use F7 (previous) and F8 (next) to quickly move up and down a list.

If you are a new user, let me give you a quick overview. The F7/F8 keys open forms from the list without you having to return to the list. For example, if you are adding contact information to a list of vendors, you can open the first record and then use the Escape Keys to Save/Close/Open the previous (F7) or next (F8) record.

These handy dandy keys make working a list very speedy: two clicks for the price of one! Now that’s lucky.

Friday Feature - Searching for Fiscal Years

Keeping track of time and making efficient use of your time are two very important business goals. This is true whether it is your desk calendar or an account in your financial system. This is why Escape Online uses a single database for all transactions across fiscal and calendar years.

This vision of time as interrelated, as opposed to isolated, is crucial during processes that cross fiscal years (W2s and 1099s) or calendar years (year end processing). Think about it. Almost every record in Finance has some kind of time stamp. There are accounts and every document associated with them: budget entries, requisitions, purchase orders, invoices, and journal entries. On the HR/Payroll side, it is just as complex with assignments, pay cycles, calendars, tax records, benefits, pay schedules, and so on.

In Escape Online, all Fiscal Year fields default to the current fiscal year based on TODAY. This is extremely convenient, but if you want to enter another fiscal year, you can use the lookup or just type it in, which is very easy. Simply type 10 to get the 2009/2010 fiscal year.

The validation is smart, only allowing you to enter fiscal years that actually exist in the database. For example, if you want to see next year’s accounts but they haven’t been created yet, 2011 does not display as an option in the lookup.

This is effective time management. As you can see from the lookup shown here, some of our customers keep all their data available for comparison purposes; others archive data that is more than a specified number of years old. Either way, the ability to look across fiscal years and calendar years without having to login/logout is a great time saver!

Report Accuracy

Besides requiring a great many reports, our customers have told us over and over the importance of report accuracy. With over 350 reports now, that is a lot to keep track of. Nevertheless, we recently put our heads together to see what we could do to make certain all reports are accurate.

What we came up with was a way to cross check sets of reports. We did this both in Finance and in Payroll. When we run the set, we expect data points such as totals and counts to match. (We are in the process of adding procedures for HR reports.)

When a report is modified, this is tracked in our system that maintains “Change Requests” (CR’s). As you know, every CR is unit tested by QA when it comes out of Development. In the case of reports, the actual change asked for in the CR is tested, followed by regression testing to ensure it’s working as originally designed. Starting in 09.06 we added the step to regression testing of comparing all financial reports and payroll reports against each other, thus ensuring accuracy across the reports.

For example, all payroll reports are run with the same parameters and then all the counts and financial totals across the reports are compared; employee counts, check counts, check totals, ACH counts, ACH totals, etc. If and when any discrepancies are discovered they are researched and, if needed, a CR is created and fixed before the release is available to customers. For variance, we alternate customer databases to make sure we get a broader representation of data and setup.

Running this new testing protocol for the 09.06 release actually uncovered a couple of discrepancies, ones that had not been previously reported by any customer. So we are pleased that the new process is working for both discovering issues, and making sure report enhancements maintain cross-report accuracy.

Customers tell us that our reports are the “window into the database” to determine that everything is in balance and they can trust the data. So we feel good about this additional testing in each release – it is important to you.